Serviço de Estrangeiros e Fronteiras




  • 24 February 2021 | Changes at SEF's Public Service

    According to Order nº 1689-B/2021, of February 12, during the state of emergency, and while it is in force, the public attendance service of the Portuguese Immigration  and Borders Service (SEF) is only available by pre-booking for urgent situations, which are:

    - Citizens in need of travelling or who prove the urgent and pressing need to exit the national territory, for unforeseen/unexpected  and unavoidable reasons;

    - Citizens whose documents have been stolen, robbed or lost;

    - Citizens who prove the urgent and pressing need for scheduling, namely for humanitarian reasons, personal or medical duly established.

    Urgent scheduling requests must be sent by email – – or telephone service of SEF’s Contact Centre.

    All the appointments already booked from February 15 2021 onwards will be rescheduled by SEF, keeping the chronological order, ensuring full transparency and equal treatment for foreign citizens.

    Order n.ºs 3863-B/2020, of 27 March, and 10944/2020 of 8 November provide that every foreign national with applications pending before SEF, submitted between March 18 and October 15, is deemed temporarily regular in national territory. Foreign nationals in that situation have guaranteed access to every public service, specifically with regards obtaining the National Health Service user’s number and access to the NHS, as well as access to social benefits, rental contracts, employment contracts, opening of bank accounts and hiring of essential public services.

    Order nº 1689-B / 2021, of February 12, also establishes that during the state of emergency, and while it is in force, the issuing of Portuguese Passports at SEF, will only be accepted for urgent and duly substantiated situations.

    For urgent situations, SEF will be available at Passport Outlets at Lisbon Airport and Porto Airport. Applications must be pre-booked and the requests must be sent through the email address -

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  • 24 February 2021 | SEF detects fifteen protective measures at land and air borders

    ​Under the control of citizens in land borders between Portugal and Spain, the Immigration and Borders Service (SEF) has detected, over the last few days, fourteen protective measures at the authorised crossing points (PPA) of Valença, Quintanilha, Vila Verde da Raia, Vila Verde de Ficalho, Vilar Formoso and Castro Marim. In air borders, at Lisboa Airport, a foreign national upon who a protective measure was pending (wanted person under a judicial proceeding) has been intercepted as well.

    At the PPA of Quintanilha, a protective measure with a police request of whereabouts has been detected. In addition, an alert has been issued on a possible entry attempt into the national territory of four foreign nationals who had already tried to entry the country before, without complying for the conditions thereto.

    In Vila Verde da Raia, two protective measures for the seizure of identity documents and one other concerning a wanted person under a judicial proceeding have been detected. The citizen has been detained and led to the prison facility of Vila Real for serving the sentence.

    In Valença, three protective measures for the seizure of identity documents and one other with an alert for specific control have been detected.

    In Vila Verde de Ficalho, two protective measures for the seizure of identity documents have been detected.

    At the PPA of Castro Marim and Vilar Formoso, SEF has detected three protective measures upon wanted persons under the judicial proceeding and one other with an alert for covert surveillance and specific and effective control.

    The detection of protective measures has been carried out effectively, as, in the field, SEF inspectors are using the border control mobile system, SEF Mobile. This pioneering system allows, in a quicker and safer way, the consultation of different databases. In addition, and within the context of the current pandemic situation, this equipment allows an efficient documentary control with which SEF inspectors don’t need to handle the identity document, and approaching the mobile device will suffice to a proper reading.


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  • 23 February 2021 | SEF detains European citizen for assisting unlawful immigration

    ​The Immigration and Borders Service (SEF) has detained, yesterday, in Lisboa, a European citizen for evidence of assisting unlawful immigration, by trying to introduce into Ireland nine citizens from the Middle East with false European travel documents.

    The detention of the facilitator has been held by the entrance of a hotel in Lisboa, and at the same time nine foreign nationals have been detained, when boarding to Ireland, for the crime of using a false document.

    According to risk assessment, usually carried out by SEF specialised teams, and considering the modus operandi already known by the authorities, the whole situation has been followed closely by elements from the Directorate for Borders of Lisboa, resulting in the detention and identification of foreign nationals by the boarding gate.

    This illegal activity may be connected to an organised criminal network of international nature acting in Europe, as the modus operandi is acknowledged and has been shared between this border authority and its European counterparts and Interpol as well.

    The detainees will be brought before the court tomorrow.

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