Through this service you can pre-book your appointment, using the SEF’s website. You will be informed about the day, hour and place of your appointment and what documents are needed to bring with you.
If you are a citizen resident in Portugal registered in SEF – Serviço de Estrangeiros e Fronteiras – and want to:
- renew your Resident Permit;
- renew your Residence Card (citizens of the European Union and their families);
- get a Prorogation of Permanence (citizens holders of short stay visa or temporary stay visa)*;
*citizens admitted in the Country without a visa should use the telephone service to pre-book their prorogation of permanence, through the Contact Centre (available from 9:00 a.m. till 5:30 p.m. by 808 202 653 (wire line) or 808 962 690 (mobile network)
You may manage your booking and schedule a meeting with SEF through its website. You shall be immediately informed of the date / time / place of your meeting and of the documents you must bring with you, and receive an e-mail with the evidence of your booking. Please make sure that you provide the correct e-mail address. SEF provides also an alert system by texting on the day before the scheduling with the date, time and place of the event.
Please notice that it is only possible to schedule one meeting online. If you need to change that appointment please call our Contact Centre.